Home » Sales » Chase for feedback » How to chase a client for feedback on your sent offers
Further to our recent communication, I would like to know if you have had an opportunity to review my offer.
I was wondering if you had the chance to take a look at my email below.
I would be happy to understand your feedback regarding the provided offer and confirmation on how you would like to proceed further.
I hope this finds you well!
I am writing this email to follow up on whether you want to receive our offer for renewal with decreased monthly charge.
Any kind of update will be appreciated.
I am wondering if you consider the option to renew your service.
Maybe if you tell me around which price you are ready to sign a new contract for 36 months according to your budget numbers, I can review my offer.
Thank you for your attention and I look forward to receiving your feedback!
A couple of weeks ago I sent through the proposal you asked for as part of your renewal opportunity.
I hadn’t heard from you since and just wanted to check if you received it, and if you had any questions.
I am looking forward to your response.
I am writing this email to follow up on whether you want to receive our offer for renewal with a decreased monthly charge.
I am wondering if you received the email below and if I sent it to the correct recipients.
I would really appreciate it if you point me to who is the correct person within your company with whom I can discuss the current situation and to whom I can offer some cost savings.
I am wondering if you received the email below and if I sent it to the correct recipients.
Any kind of information on this matter will be highly appreciated!
Is this opportunity for cost savings still a priority for you?
I’ve been keeping space open in my schedule to present you our offer, but if you’ve decided to go in another direction that’s no problem. Just let me know.
I am writing this email to follow up on whether you have decided how to continue further.
Any kind of update will be appreciated.
I hope you receive this well.
I was wondering if you had the chance to review my proposal below.
I was wondering if you had a chance to review my previous email and the offer that I have sent over.
Sorry for bothering you, however, I have had no news from you recently and I was wondering how you would like to proceed further with the renewal of your existing services.
Please keep in mind that up to 10/20/30 % price increase will be with effect within 30 days, so your feedback on the below will be much appreciated.
Thank you for your time and I look forward to receiving your response.
Please keep in mind that a 10/20/30 % price increase will be with effect within 30 days, so your feedback on the below will be much appreciated.
I have tried to give you a call just right now but without success.
Would you like to schedule a call at a convenient time for you in order to discuss your products/ services before signing the renewal order?
Additionally, I am attaching the initial service contract.
Also, you can give me a call on (YOUR PHONE NUMBER).
Thank you in advance and I look forward to receiving your response or a phone call.
I would like to follow up on our communication regarding the connection you requested to product/service through (YOUR COMPANY NAME).
Can you advise on the progress on your side? What is the feedback from your stakeholders?
I was wondering if you had a chance to review my previous email. Let me know if you have any questions. Please confirm if you wish to proceed with the new order.
Last week I sent the proposal you asked for as part of your renewal opportunity.
I have not heard from you since and I just wanted to check if you received it and if you have any questions.
Looking forward to your response in order to proceed further with your request.
I am wondering if you have received my email below and if you are considering our offers. I am writing this email to follow up on whether you have decided about our new offers.
EXAMPLE
Dear (NAME),
Hope my email finds you well.
I was wondering whether you have received my last emails regarding the renewal of your services.
The services that you have with us are out of term and you experienced a price increase to (PRICE)/month. I am also sending the Service Order for an auto price increase.
In order to change that I am able to make a new proposition for re-term the current service while lowering your monthly charge.
Please respond so I know whether I am sending this email to the correct recipients, if not, any kind of cooperation in finding the right person of contact will be appreciated.-Thank you!
Best Regards,
(YOUR NAME)
EXAMPLE
Good Morning (NAME),
Hope you are doing well!
I was wondering whether you had a chance to take a look at the last email that I sent you.
According to our system, the DIA services that you have with us are out of term. This is why your monthly charge received an automatic price increase of 20%.
I would like to discuss some renewal options with you, providing you with relative discount opportunities.
Please let me know when it will be convenient for you to comment upon the re-term of your services.-Looking forward to your reply!
Sincerely,
(YOUR NAME)
EXAMPLE
Dear Customer,
Please have in mind that if you re-term for a longer period of time (24 or 36 months) we are in a position to propose lower monthly rates.
The advantages that a renewal order provides you with are the following:
1. Locking and guarantee that no price increase will apply during the active contract term;
2. Clear stated terms and conditions for both parties;
3. In that way, all involved stakeholders will be on the same page.
Hope that the provided information would be useful to you.
Kindly mind that if you do not renew the service and leave them a rolling month to month, from April onwards they will be price increased. Please confirm if you wish to stay on a monthly rolling basis or I can send you an offer for 12 months renewal.
Best Wishes,
(YOUR NAME)
